Ada is a generative AI customer support platform that lets businesses build automated support experiences without coding. It uses natural language understanding to interpret customer intents, trigger relevant workflows, and hand off complex issues to human agents. Ada integrates with major CRMs and help desks, making it suitable for companies looking to drastically reduce ticket volumes while also improving speed and customer satisfaction. The platform supports omnichannel deployment, including web, SMS, and social messaging, with robust analytics to track performance.

Custom / enterprise-tier pricing (varies by company size and setup)