About CallMerlin
CallMerlin helps businesses use AI to interact with their existing software without constantly switching between applications.
Users can speak or chat with Merlin to retrieve business information, check calendars, review invoices, access CRM records, manage emails, and perform tasks across connected applications. The platform supports more than 900 integrations, allowing businesses to connect their existing systems rather than replace them.
One of its standout capabilities is its AI phone agent. Businesses can configure an AI assistant to handle incoming calls, answer questions and interact with callers. It can also be embedded into websites and company intranets through a voice-and-chat widget.
Beyond voice assistance, CallMerlin supports multi-step workflow automation. Users can create tasks, assign responsibilities, monitor deadlines, generate business insights, and receive proactive alerts when important changes occur in connected systems.
The platform also includes meeting summaries, conversation transcripts, operational memory and shared cases for handing work between employees. Its AI can remember relevant business information, such as contacts, deals, invoices, tickets and orders, to provide better context during future interactions.
Security is a major part of its design. Employees receive individual PIN-based access with permissions controlled at the server level. Businesses can also require human approval before the AI sends emails, modifies records or performs other important actions.
CallMerlin is accessible through phone calls, browser, desktop and mobile applications, Slack, Microsoft Teams and an embeddable website widget.
Pricing
$77/month
Tags
User Reviews (0)
No reviews yet. Be the first to review this tool!
Explore
