CrawlChat is an AI-driven documentation and support automation platform designed for product teams, SaaS companies, and communities that want users to find answers quickly without manual searching or repeated support tickets. By crawling your existing website content, documentation, PDFs, GitHub issues, Notion pages, Confluence, and other sources, CrawlChat builds a knowledge base that powers an AI chatbot capable of providing accurate, context-aware answers to user questions.

Once your content is indexed, you can deploy CrawlChat across multiple channels — including an embeddable chat widget on your website, a Discord bot, a Slack app, or even as an MCP (Model Context Protocol) server for deeper integrations — so your documentation becomes interactive wherever your users are.

Beyond answering queries, CrawlChat offers analytics and insights that show what users are asking, where documentation gaps exist, and how conversations evolve, helping teams improve content and reduce repetitive inquiries. It also supports features like support ticket escalation when the AI cannot resolve an issue, giving teams full control over the support flow.

Users can customize the chatbot’s appearance, tone, and behavior to match their brand and workflows. The platform offers flexible plans, starting with a free trial and tiered paid subscriptions that scale based on the number of pages crawled and message credits used each month.

$9/month