Webex AI is an advanced set of artificial intelligence capabilities built into the Cisco Webex ecosystem to make communication, collaboration, and customer service smarter and more efficient. It includes:

AI Assistant: A built‑in virtual assistant that summarizes meetings, generates action items, offers suggested responses, translates in real time into 100+ languages, and speeds up messaging and workflow tasks.

AI Agent: A conversational, autonomous agent designed for self‑service customer support — capable of understanding intent and interacting across voice & digital channels, reducing wait times and support costs.

Contact Center AI: Enhances customer service teams with real‑time insights, smart automation, and AI‑powered agent assistance tools that help answer queries, organize interactions, and improve resolution efficiency.

Real‑Time Media Enhancements: AI‑based audio/video optimizations such as noise removal, super‑resolution video, and speech intelligence to improve remote meetings and calls.

Webex AI is designed for businesses and teams that want to boost productivity, improve customer experience, and streamline routine tasks — all while staying within a secure enterprise collaboration platform.

$14.99/month