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Macha

Home AI Tools Customer Service Macha
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Macha

Macha

AI-powered customer support platform that uses AI agents to automatically resolve support tickets and handle customer service workflows.

Featured Trending New Freemium Customer Service
0.0 (0 reviews)
85 views
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About Macha

Macha connects with tools such as Zendesk, Freshdesk, Gorgias, Front, Shopify, Slack, Notion, and Google Workspace to give AI agents access to the information and actions they need. Its agents can read tickets, search knowledge bases, draft or send replies, update ticket fields, route requests, and resolve repetitive support issues. Businesses can create specialized agents for workflows such as refunds, order tracking, technical support, and escalations, with human approval or autonomous operation depending on the setup.

Pricing

Free + from $49/mo

Tags

AI agent AI customer service AI customer support AI helpdesk AI support agent AI ticket resolution AI ticketing conversational AI customer experience customer service automation customer support automation helpdesk automation support workflow automation ticket automation Zendesk AI Macha Macha AI Freshdesk AI Gorgias AI

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Tool Information

Category

Customer Service

Pricing

Freemium

Added

Sep 09, 2026 05:41 AM

Views

85

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