About Masiou
Masiou AI helps businesses automate customer communication and turn more enquiries into sales without requiring employees to respond to every message or phone call.
For online stores, its AI sales assistant connects to product catalogues and provides customers with personalized product recommendations based on their needs, preferences, prices and stock availability. It can answer product questions, provide order information and help shoppers find suitable items.
For service businesses, Masiou acts as a virtual receptionist. It answers customer enquiries around the clock, explains services and prices, captures potential customer information and helps visitors book appointments.
The platform also offers an AI voice assistant that can answer incoming phone calls and make authorized outbound calls. Its booking functionality connects with calendars to check availability and schedule appointments automatically.
Masiou brings customer conversations together through a central dashboard where businesses can review chat and call transcripts, monitor leads, access customer histories, and take over conversations when human assistance is needed.
Another useful feature is its multilingual support, which automatically detects the customer's language and allows businesses to communicate with customers across different languages.
Masiou can be installed on existing websites, including WordPress and WooCommerce websites, and supports Shopify. Its setup is designed to be completed without developer assistance
Pricing
$54.50/month
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