Solvvy

AI self-service platform to deflect tickets and improve CX.

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About Solvvy

Solvvy focuses on intelligent self-service, helping customers find answers in help centers or FAQs before contacting agents. Its AI uses natural language search and contextual recommendations to match queries with relevant content. When integrated with Zendesk, Solvvy increases deflection rates and reduces ticket load while maintaining satisfaction. It’s ideal for help centers aiming to empower users with self-help options that reduce dependence on live support.