Tidio’s Lyro AI brings generative chatbot capabilities to a flexible support platform combining live chat, ticketing, and automated responses. Built for small to mid-sized businesses, it connects with Shopify, WordPress, and CRM systems, enabling AI-driven responses to common customer questions 24/7. Lyro AI learns from your knowledge base and conversation history to personalize replies and hand off to human agents when needed. Its tiered pricing allows businesses to scale usage as customer volume grows without major upfront costs.

Free plan: 50 chats/month • Starter: ~$24.17/month • Growth: ~$49.17/month • Plus: ~$749/month • Premium: ~$2,999/month • Lyro AI add-on: ~$0.15–$0.20 per chat