Yellow.ai delivers AI agents that automate customer service functions at scale with support for over 135 languages and multiple channels. It offers conversational automation, sentiment analysis, and deep backend integrations with CRMs and business systems. The free tier provides basic bot functionality for startups or pilots, while enterprise plans expand to include omnichannel AI agents, advanced analytics, and custom integrations. Yellow.ai is popular among global brands that need scalable, multichannel support automation.

• Free tier: Available (basic features & bot) • Paid/enterprise: Custom based on usage and channels